Customer Success Story: Centric & Alamos Gold

At Alamos Gold’s Mulatos Mine, inefficiencies in data management, reporting, and decision-making were limiting operational success. Siloed spreadsheets, manual reporting, and disconnected systems made it difficult for teams to access reliable data and optimise processes. As a leader in low-cost gold production, Alamos needed a scalable, centralised solution to streamline operations, enhance accountability, and empower decision-makers with real-time insights.

By deploying Centric Enterprise, Alamos replaced outdated processes with automated reporting, integrated data collection, and advanced analytics—unlocking new levels of efficiency and profitability.

The Challenges

Siloed Data & Manual Processes - Critical information was scattered across spreadsheets, making reporting slow and error-prone.

Lack of Real-Time Visibility – Decision-makers lacked instant access to accurate operational data.

Inefficient Planning & Reconciliation – Mine planning, grade control, and processing data were disconnected, impacting reconciliation accuracy.

No Unified Reporting System – Departments used independent tracking methods, leading to data duplication, inconsistency, and delays.

The Solution: Centric Enterprise – A Single Source of Truth

To overcome these challenges, Alamos Gold implemented Centric Enterprise, an integrated data management platform designed to:

Eliminate Spreadsheet Chaos – Standardised data collection and automated reporting for mining, processing, and environmental teams.

Improve Grade Control & Reconciliation – Real-time ore tracking and grade control integration ensured more accurate mine-to-mill reconciliation.

Enhance Planning & Forecasting – Centralised short-, medium-, and long-term scheduling for greater efficiency.

Enable Instant Operational Insights – Real-time dashboards empowered decision-makers with critical KPIs at their fingertips.

Ensure Regulatory Compliance & Accountability – Automated safety, environmental, and refinery tracking improved compliance and auditability.

The Results: A High-Performance, Data-Driven Operation

Since implementing Centric Enterprise, Alamos Gold has achieved transformational improvements in operational efficiency and financial performance:

+50% Faster Reporting Cycles – Automated data collection and reporting eliminated manual errors and delays.
Real-Time Visibility Across Operations – Instant access to mine performance, grade control, and stockpile data improved reconciliation accuracy.
Significant Time Savings – Eliminating redundant spreadsheet work freed up teams to focus on business improvements.
Sustainable & Scalable Operations – With a centralised, auditable system, Alamos Gold has ensured long-term efficiency and compliance.

Looking Ahead: Continuous Innovation & Expansion

With a fully integrated, automated system in place, Alamos Gold is now:

Scaling Centric Enterprise across its global operations.
Enhancing Digital Transformation with further automation and reporting optimisations.
Leveraging Data-Driven Insights to drive continuous efficiency gains and cost reductions.

Conclusion: A Smarter, More Profitable Future for Alamos Gold

By adopting Centric Enterprise, Alamos Gold has future-proofed its operations with real-time data, streamlined reporting, and enterprise-wide efficiency.

The result?

A low-cost gold mine that runs smarter, faster, and more profitably.