Customer Success Story: Centric & Detour Gold

The customer

Detour Gold Corporation (TSX: DGC) is a Canadian gold mining company with a highly experienced management and technical team. The Company’s primary focus is the successful ramp-up of its flagship asset – the Detour Lake Mine, located in the mining-friendly territory of northeastern Ontario. With more than 15.5 million ounces in reserves and excellent growth potential, Detour Lake is on track to become Canada’s largest operating gold mine (expected to produce an average of 660,000 ounces of gold annually over a mine life of 20+ years). Detour Gold’s vision is to become a leading intermediate gold producer and premier investment while maintaining the highest standards of sustainability and accountability.

Implementation of a knowledge delivery system

In alignment with their vision, Detour viewed access to knowledge for operational and strategic decision making as a key to their success. As such, a mandate was issued to implement a system which would provide a clear view In alignment with their vision, Detour viewed access to knowledge for operational and strategic decision making as a key to their success. As such, a mandate was issued to implement a system which would provide a clear view

Business Challenges

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ORE TRACKING: Managing low-grade ore, high throughput, and mill feed blending was a constant battle for Detour Gold. They needed real-time ore control to optimize dilution, stockpile balance, and grade reporting from model to mill.

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MINING, ENGINEERING AND MAINTENANCE: Our client needed a centralized system to manage budgets, forecasts, and targets, ensuring accurate KPI tracking. They also required detailed drilling and blasting reports, consumables tracking, and blast performance analysis to optimize costs.

PROCESSING: Detour Gold’s high-capacity processing plant needed seamless data capture, reporting, and metals reconciliation. Relying on spreadsheets for metals balancing created inefficiencies, and a solution was needed to integrate real-time processing metrics into management reporting and dashboards.

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‘MARKET’ TO MODEL RECONCILIATION: The company needed a reliable system for metals and production reconciliation to track resource performance and mine-to-mill production rates. Data was scattered across spreadsheets and third-party systems like iCare, making health, safety, and environmental reporting fragmented.

MANAGEMENT: Detour Gold’s management, both on-site and at Toronto headquarters, needed consistent daily, weekly, and monthly reports for better decision-making. A scalable system was required to support future financial data integration with SAP.

Implementation Process

Centric Mining Systems implemented a phased strategy to enhance Detour Gold’s operations, focusing on real-time data integration, automation, and enterprise-wide optimization.

PHASE 1 – Building a Data-Driven Foundation

– Key Actions: Real-time ore tracking, automated reporting, manual drilling data capture, SAP integration for budget/forecast management, and ad hoc analysis tools.

Outcome: Established a structured and scalable system, reducing reliance on manual processes and enabling deeper data-driven decision-making.

PHASE 2 – Automating Operations

– Key Actions: Integrated Atlas Copco drills for real-time reporting, centralized blast data management, automated fleet and equipment tracking via Wenco®, SAP integration for

operational data, and health and safety dashboarding.

Outcome: Eliminated manual processes, enabled real-time insights, and enhanced operational efficiency through automation and system integration.

PHASE 3- Enterprise Optimization

– Key Actions: PI System integration for model-to-market reconciliation, standardized KPI tracking, automated health and safety reporting, and real-time safety dashboards with iCare integration.

Outcome: Achieved full operational connectivity, advanced reconciliation, and enterprise-wide visibility for data-driven optimization.

This phased approach enabled seamless integration, improved accuracy, and empowered teams with actionable insights, transforming Detour Gold’s operations into a highly efficient, data-driven enterprise.

THE OUTCOME

VISIBILITY - Real-Time Insights With live dashboards and automated reports, Detour Gold eliminated the hunt for data—everything is now accessible in real time. Ad hoc analysis is instant, with a single, reliable source of truth. Without Centric’s automated data acquisition, achieving this level of visibility would have been nearly impossible.

EFFICIENCY - From Spreadsheets to Smart Decisions With Centric in place, staff at all levels no longer waste time merging spreadsheets—they focus on analyzing results, not fixing data. Reports are now on-demand or automatically distributed, while live dashboards keep the workforce informed in real time.

SUSTAINABILITY - Sustainable Reporting in a Remote Mine Operating in a remote location, Detour Gold needed sustainable processes that wouldn’t rely on individual expertise. With Centric, data collection and reporting are automated, consistent, and free from spreadsheet chaos. No hidden formulas—just accurate, reliable insights, ensuring smooth operations regardless of staff changes.

ACCOUNTABILITY - Confidence in Data With Centric, Detour Gold operates from one trusted source of production data—no more questioning spreadsheets or manual validation. Budgets and forecasts are imported, verified, and used consistently across teams, while full audit trails track every data change. Now, the team focuses on decisions, not fixing numbers.

OPPORTUNITY - Maximizing Returns with Centric Centric has helped Detour Gold unlock the full potential of its assets, ensuring the seamless execution of their mining plan. With a single source of truth, operations are now clear, connected, and fully integrated across all business systems.

“Centric provides Detour Gold’s Management Team with effective, efficient and reliable reporting of operational knowledge and key performance indicators related to production, productivity and safety. Centric enables our team to maximize the returns from our assets and ensures the successful execution of our mining plan with continuous improvements. With one set of data, Centric allows for clarity and integration across the entire business.”

Drew Anwyll - Vice President Operations, Detour Gold

CONCLUSION

Centric’s primary role at Detour Gold was to empower management to spend time making decisions, not searching for data. With market pressures forcing the mining industry to rethink how they operate, Detour Gold’s leadership showed foresight in implementing systems such as Centric to gain a competitive advantage.