Datamine Software - logo
  • Solutions
    • All Solutions
    • Exploration
    • Geology
    • Planning
    • Production
    • Laboratories
    • Sustainability
  • Services
    • Implementations
    • Training & events
    • Support
    • Advisory
  • Resources
    • News
    • Case Studies
  • About
    • About Datamine
    • Careers
    • Contact
    • LinkedIn
    • Youtube
  • Solutions
    • All Solutions
    • Exploration
    • Geology
    • Planning
    • Production
    • Laboratories
    • Sustainability
  • Services
    • Implementations
    • Training & events
    • Support
    • Advisory
  • Resources
    • News
    • Case Studies
  • About
    • About Datamine
    • Careers
    • Contact
    • LinkedIn
    • Youtube

DEFINE.
PLAN.
OPERATE.

  • EN
    • ES
    • PT
    • FR
    • ID
    • RU
Support
Contact
Datamine Software - logo
Support
Contact
  • EN
    • ES
    • PT
    • FR
    • ID
    • RU
  • Solutions
    • All Solutions
    • Exploration
    • Geology
    • Planning
    • Production
    • Laboratories
    • Sustainability
  • Services
    • Implementations
    • Training & events
    • Support
    • Advisory
  • Resources
    • News
    • Case Studies
  • About
    • About Datamine
    • Careers
    • Contact
    • LinkedIn
    • Youtube
  • Solutions
    • All Solutions
    • Exploration
    • Geology
    • Planning
    • Production
    • Laboratories
    • Sustainability
  • Services
    • Implementations
    • Training & events
    • Support
    • Advisory
  • Resources
    • News
    • Case Studies
  • About
    • About Datamine
    • Careers
    • Contact
    • LinkedIn
    • Youtube

Support and Self Help

We will help you every step of the way

Request additional license
support_1

Request Support Access

new users

In order to access the Datamine Support Portal, you need to create an account login.

*Please note that our portal and resources are for customers with maintained licenses only.
support_2

SUPPORT PORTAL

EXISTING users

Please access our Support Portal to create a support request, read knowledge articles about our software solutions, or download the latest versions of our products.

*Please note that only customers can access this portal.
support_3

Product Documentation

ALL users

What’s new? How do I install and configure the software? How do I use it?

support_4

e-Learning

ALL users

Datamine’s self-paced courses cover a variety of subjects and technical domains, and is available to all customers under maintenance.

support_5_dark

Free Downloads

ALL users

Access our Free Downloads area for software trials, free viewers, and helpful tools to support your mining operations.

support_6_dark

Newsletter

ALL users

Stay informed with the latest mining trends, expert tips, and tech updates—straight to your inbox.

See RELATED TOPICS

All
solutions

Book a session with one of our experts
Subscribe to our newsletter

Services

  • Implementations
  • Training & events
  • Support
  • Advisory
  • Implementations
  • Training & events
  • Support
  • Advisory

Resources

  • News
  • Case Studies
  • News
  • Case Studies

About

  • About Datamine
  • Careers
  • Contact
  • About Datamine
  • Careers
  • Contact

Solutions

  • All Solutions
  • Exploration
  • Geology
  • Planning
  • Production
  • Laboratories
  • Sustainability
  • All Solutions
  • Exploration
  • Geology
  • Planning
  • Production
  • Laboratories
  • Sustainability

Datamine © 2025

  • Terms and Conditions
  • Privacy Policy