Customer Success Story: CCLAS & leading mining and metals company in South Africa

CLIENT STORY

A leading mining and metals group in Southern Africa, aimed to revolutionise its laboratory operations through a comprehensive digital transformation. This initiative was designed to:

Overview

Enhance the efficiency, accuracy, and productivity of its laboratory processes.

Align with the broader goals of operational excellence and data-driven decision-making.

CHALLENGES

As the company’s operations expanded in scale and complexity, new opportunities for optimisation emerged:

Improve integration: Bridging the gap between operational technology (OT) and information technology (IT) was critical to achieving seamless data flow and comprehensive analytics.

Automate processes: Many laboratory processes relied on manual data entry, increasing the risk of errors and hindering real-time decision-making.

Consolidate data: Laboratory data was dispersed across multiple systems, leading to inefficiencies and delays in data retrieval and analysis.

SOLUTION

The company implemented a digital strategy that integrated CCLAS, an advanced laboratory management system, as part of its broader digital landscape.

Enhanced data integration – CCLAS enabled seamless data transfer between laboratory equipment and enterprise applications, facilitating a unified view of laboratory operations.

Real-time monitoring and reporting – The system provided real-time insights into key metrics, allowing for more responsive decision-making and faster identification of potential issues.

Automation of Core Processes – Automation tools replaced manual data entry, reducing errors and improving data accuracy, ultimately leading to more reliable analytical results.

Process

Results

The implementation of the mining group’s digital strategy delivered significant benefits, including:

– Automation and streamlined processes allowed for faster analysis turnaround times, boosting productivity across the board.

– Real-time access to laboratory data empowered specialists and decision-makers to make informed choices quickly, optimising both process control and overall operational efficiency.

– The integration of OT and IT, including on-premises and cloud-based data management, enabled a more comprehensive view of operational performance.

– With real-time data validation and automated data entry, the risk of errors was significantly reduced, ensuring high-quality data for decision-making.

– Increased laboratory throughput

– Enhanced decision-making

– Seamless integration of technologies

– Improved data accuracy