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Customer Success Story: Whitehaven Coal & Scenario

Company

Whitehaven Coal

Region

Australia

Production

SCENARIO

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Scales usage from single project to portfolio: gets control of all project data.

BACKGROUND

Scenario was selected because it met crucial technical requirements, and the professional services provided instilled confidence in Whitehaven Coal to partner with us. The ongoing relationship of support and trust has been an integral pillar of our successful partnership.

The challenges
They were unaware of project progress
They needed more confidence that the field team had access to the most up to date and accurate information to make the right decisions

THE SOLUTION

Scenario offers:
  • Standardisation of processes across an organisation’s portfolio of projects.
  • Collaborative features that external contractors and consultants can access.

Due to this, Whitehaven Coal has expanded their use of Scenario from selected pilot projects to their entire portfolio.

Project information management
Full digital collaborative document review
Tender management

OUTCOMES

1. Guaranteed ownership of information

Whitehaven Coal, as the system owner, 
is able to structure project data according to their requirements and access information from internal teams, as well as external contractors and consultants.

2. Ensured accuracy of data and revisions

Implementing proper document revision and access security controls and ensures all parties work off the latest, most accurate data and eliminates the risks of human errors.

3. Made informed decisions with trust

Project teams at Whitehaven Coal are provided with accurate reporting from real-time data to confidently make sound decisions and mitigate risks.

Ready to elevate your mining operations?
Let's talk

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