Customer Success Story: Pan American Silver & CCLAS

Pan American Silver is one of the world’s leading precious metals producers, with operations spanning the Americas and a strong reputation for sustainability and innovation.

Strategic gold operations

Within its portfolio, Minera Florida, a 100%-owned underground gold and silver mine in Chile, plays a strategic role in the company’s gold segment.

Sustained production & exploration

The site produces doré bars and zinc concentrate, supported by continuous exploration to extend mineral reserves.

CHALLENGES

System Migration:

Moving from an old LIMS to CCLAS while ensuring operational continuity.

Traceability Gaps:

Incomplete tracking of sample journeys hindered compliance and efficiency.

Reporting Continuity:

Adapting and redesigning reporting formats to maintain consistency.

Process Redesign:

Rethinking workflows from sample reception through to final reporting.

Instrument Connectivity:

Ensuring laboratory instruments could connect directly with CCLAS for automatic data capture.

THE SOLUTION

CCLAS is Datamine’s Laboratory Information Management System (LIMS) designed for mining and commercial laboratories.

By automating key processes, it helps teams:

Streamline operations . Reduce manual errors . Ensure reliable results

With flexible sample registration, barcode printing, online data capture, and automatic reporting, it delivers dependable quality data that laboratories can trust.

A critical milestone was the seamless integration of CCLAS with Datamine Fusion, connecting geological and laboratory data flows through APIs.

This eliminated silos, ensured complete sample traceability, and created a continuous digital chain:

A consultant worked closely with the laboratory team, supported by one month of HyperCare to ensure a smooth transition.

Building trust and overcoming resistance by working directly with end users, breaking down barriers to adoption.

Establishing robust Fusion–CCLAS links via API to enable automated sample and results exchange.

Creating a streamlined reception-toreporting flow for greater efficiency.

Installing equipment connections to feed results directly into CCLAS

Practical sessions to build team confidence and capability.

THE RESULTS

30–40% faster turnaround
Reduction in sample-to-result cycle times.

Improved accuracy
Over 40% fewer transcription errors through automatic data capture.

Streamlined processes
A single, simplified flow from reception to reporting.

Robust quality control
Automatic creation of control samples and batches, ensuring reliability.

Enhanced user experience
Greater stability, fewer errors, and increased team satisfaction.

No downtime or data loss
A stable, resilient system capable of supporting daily operations without disruption

LESSONS LEARNED

Change management is critical

Resistance to leaving legacy systems was overcome through direct, face-to-face engagement and continuous training.

Collaboration matters

Building mutual understanding between Datamine consultants and laboratory teams accelerated adoption

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FUTURE OUTLOOK

Pan American Silver’s Minera Florida site is now planning the integration of laboratory KPIs into dashboards and metallurgical systems, further extending the benefits of digital laboratory management and supporting data-driven decision-making.

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